Hey there! Ever had one of those moments where you just wanted to chat with someone about sneakers? Yeah, us too. That’s why we’re here—ready to listen, help, or just geek out over the latest drops. Whether it’s a question, a suggestion, or even a story about your first pair of kicks, we’re all ears.
Honestly, we’re not fans of automated responses. Remember when our founder, Jake, accidentally replied to every customer email for a week? Turns out, people loved the personal touch. So while we’ve grown a bit since then, that spirit hasn’t changed. Here’s how to reach us:
Prefer typing? Our live chat is open during business hours—look for the little sneaker icon in the corner. Or, if you’re old-school, fill out the form below. (No judgment.)
Here’s the thing: we started SneakJet because we were tired of faceless sneaker shops. Last year, a customer’s feedback led to our best-selling collab—so yeah, we take your words seriously. Got an idea? A rant? A dream design? Spill it. We’re listening.
P.S. If you’re wondering about our weird name, it’s a long story involving a jetlagged founder and a misplaced ‘e’. Ask us about it sometime.