At SNEAKJET, we prioritize seamless delivery for your footwear essentials. Whether you're seeking versatile styles for everyday wear, performance-driven designs for active pursuits, or durable options for outdoor exploration, our logistics network ensures timely dispatch. Orders are processed within 1-2 business days after payment confirmation, with quality checks to guarantee your chosen footwear meets our standards before shipment.

Delivery durations vary based on your location and selected shipping method. Domestic orders typically arrive within 5-7 business days post-dispatch, while international shipments may require 10-20 business days. Seasonal demand or carrier delays may occasionally extend these estimates. Rest assured, you'll receive a notification once your order is en route.

We offer transparent pricing with two straightforward options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+ (maximum cart value: $9999)

Currently serving North America, the European Union, and select Asian countries. Some remote areas (e.g., islands, military bases) may incur additional fees or restrictions. During checkout, our system will verify your address eligibility. For unlisted destinations, contact [email protected] for feasibility checks.

Upon shipment, you'll receive an email with a tracking number and carrier link. Monitor your package's journey directly through the courier's portal or via your SNEAKJET account dashboard. For consolidated orders with multiple items, tracking updates may reflect individual package movements.

While rare, unforeseen transit issues may occur. If your tracking shows no movement for 7+ business days or the estimated delivery window has passed, contact our support team at [email protected] with your order number. We'll initiate carrier investigations and provide replacement options if necessary, adhering to our 30-day resolution guarantee.

International customers are responsible for any customs fees, taxes, or import duties levied by their country. These charges are determined by local authorities and are not included in your order total. We recommend consulting your customs office for specific regulations—our team cannot predict or reimburse these fees. Declared values will reflect the actual purchase amount to comply with international trade laws.